Right of Withdrawal
Right of Withdrawal Policy
Consumers have the right to withdraw from this contract within fourteen days without providing a reason.
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must inform us (ThisisPhili, Philip Görres, Elbuferstraße 331a, 29490 Neu Darchau, Email: philip.goerres@gmail.com) of your decision to withdraw from this contract by means of a clear declaration (e.g., by mail, fax, or email).
Consequences of Withdrawal
If you withdraw from this contract, we will refund all payments we have received from you, including delivery costs (except for additional costs arising if you have chosen a delivery method other than the cheapest standard delivery we offer), promptly and no later than fourteen days from the day we receive notification of your withdrawal from this contract. For this repayment, we will use the same payment method that you used in the original transaction, unless explicitly agreed otherwise with you. In no case will you be charged any fees for this repayment.
Return of Goods
You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the period of fourteen days expires.
You bear the direct costs of returning the goods. You are only liable for any diminished value of the goods if this loss in value is due to handling the goods in a way that is not necessary for checking their quality, properties, and functionality.
Exclusion of the Right of Withdrawal
The right of withdrawal does not apply to contracts:
for the supply of goods that are not prefabricated and whose production requires an individual choice or decision by the consumer or which are clearly tailored to the personal needs of the consumer;
for the supply of sealed goods that are not suitable for return due to health protection or hygiene reasons if their seal has been removed after delivery.